About Us

Quick Facts:

• In business and online since 2003.

• Family owned and operated.

• Located just outside of Boston, Massachusetts, USA.

• Orders ship the same or next business day. See our shipping-policy page for full details.

• We use the US Postal Service for virtually all orders, mainly for the following reasons:
  · Their costs are generally much more reasonable than the other major carriers.
  · They deliver on Saturdays (at least for now!).
  · They deliver to PO Boxes and APO/FPO addresses.
  · Their Priority Mail® service is speedy, very reliable, and a great value for our customers.

• We do not rent, sell, or trade your personal information for any reason.

• During checkout we ask for a phone number; we use it only in rare but important cases such as:

  · Example: You placed a rush order to ship a gift to your neice in another state. It turns out the address you provided is not valid. Should we rely on email (and likely delay the shipment of the order) or would you prefer a phone call and be able to ship the same day?

  · Another example: You placed an order for the last-in-stock of a gift item. The credit card data you provided does not authorize (probably a typo). The inventory that you had reserved (via the order) is now potentially available to another customer. To confirm your credit card information should we contact you via unsecure email, or would you prefer a phone call from our friendly office staff within the hour?

• We inspect the items you've ordered before we put them in the shipping carton. If it doesn't look right, that particular unit does not ship. Actually, we first inspect items at the wholesale level upon receiving them; but a final, pre-ship inspection is one practice that we strongly believe in.

• We love making little girls happy. And big girls too: grand-moms, aunts, etc. when they know their loved one has received a quality gift, on-time, and at a reasonable price. And guys, your significant others and little loved ones appreciate the care you've shown when they receive a lasting present from us.

• Thank you all for your patronage! Please enjoy our site and the products we carry.


Contact Information:
Ballerina Gifts, LLC
128 Bridge Street
Newton, MA 02458-1129
United States

Toll Free Phone: 800-926-5605
Phone: 617-458-6097
Fax: 617-395-2692
Email: service (see note below)
Web: http://www.ballerinagifts.com

Customer Service Hours:
9 am to 9 pm Eastern Time, 7 days/week.
Online Ordering: 24 hours x 365 days/year.

Note:
To reach us via email, add the "@" symbol,
then "ballerinagifts.com" after the word "service".


• Return Policy

• Privacy Policy

• Shipping Policy

• Ballet Gift Ideas

• Ballet Video Clips

• Terms and Conditions

• Customer Testimonials

• Customer Photo Gallery

• Link to BallerinaGifts.com

• Ballet in the News Archive

• FAQ (Frequently Asked Questions)

 

 

Products recently added:

San Francisco Music Box Carousel Hinged Trinket Box

San Francisco Music Box Hearts and Roses Three-Horse Carousel