About Us

Quick Facts:

• In business since 2003.

• Family owned and operated.

• Located in Massachusetts, USA.

• Orders ship same or next business day. See our shipping-policy page for full details.

• We use the US Postal Service for virtually all orders, mainly for the following reasons:
  · Their prices are much more reasonable than the other major carriers.
  · They deliver on Saturdays (at least for now!).
  · They deliver to PO Boxes and APO/FPO addresses.
  · Their Priority Mail® Service is a bargain compromise of economy and express.

• We do not send out junk email.

• Unless there's a problem, you'll receive only two emails from us:
  · an order confirmation, and a shipping confirmation.

• During checkout we ask for a phone number; we use it only in case of a problem with your order.

  · Example: You placed a rush order to ship a gift to your neice in another state. Turns out the address you provided is not valid. Should we rely on email (and likely delay the shipment of the order) or would you prefer a phone call and be able to ship the same day?

  · Another example: You placed an order for the last-in-stock of a gift item. The credit card data you provided does not authorize (probably a typo). The inventory that you had reserved (via the order) is now potentially available to another customer. To confirm your credit card information should we contact you via unsecure email, or would you prefer a phone call within the hour?

• We inspect the items you've ordered before we put them in the shipping carton. If it doesn't look right, that particular unit does not ship. Actually, we first inspect items at the wholesale level upon receiving them; but a final, pre-ship inspection is one practice that we strongly believe in.

• We love making little girls happy. And big girls too: grand-moms, aunts, etc. when they know their loved one has received a quality gift, on-time, and at a reasonable price. And guys, your significant others and little loved ones appreciate the care you've shown when they receive a lasting present from us.

• Thank you all for your patronage! Please enjoy our site and the products we carry.


Ballerina Gifts, LLC
128 Bridge Street
Newton, MA 02458-1129
United States

Toll Free Phone: 800-926-5605
Phone: 617-458-6097
Fax: 617-395-2692
Email: service (see note below)
Web: http://www.ballerinagifts.com

Store Hours:
9 am to 9 pm Eastern Time, 7 days/week.
Online Ordering: 24 hours x 365 days/year.

Note:
To reach us via email, add the "@" symbol,
then "ballerinagifts.com" after the word "service".


• FAQ (Frequently Asked Questions)

• Privacy Policy

• Return Policy

• Shipping Policy

• Terms and Conditions

• Ballet Gift Ideas

• Ballet Video Clips

• Customer Photo Gallery

• Customer Testimonials